Unsolved
This post is more than 5 years old
1 Message
0
3026
Need Windows 7 SP1 download for custom re-installation of OS
My Windows Updater has not worked for over a year and there are other OS problems increasingly plaguing my otherwise still-fine-for-me Inspiron 1545 laptop. Microsoft's Help Desk couldn't help me and escalated my problem to an System Engineer who, after trying everything they were able to do, informed me that I need Windows 7 SP1 64-bit OS re-installation media. I cannot use the WIn7 (non-SP1) disc my computer originally shipped with; if I do so, I will lose all my programs and data.
Please provide a link so that I can download Windows 7 SP1 64-bit OS re-installation media so that I can re-open my Microsoft case file and do a Microsoft-guided custom install to fix my crippled laptop's OS.
Philip_Yip
9 Legend
9 Legend
•
16K Posts
0
September 24th, 2016 02:00
So should clean install Windows 10 RS1 or Windows 7:
http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/
http://dellwindowsreinstallationguide.com/windows-7-sp1-iso-download/