will3330
1 Copper

New Windows update kb973879 (the one that crashed all of our laptops last week)?

I was looking over my windows update on my studio 15 64 bit vista and I found that microsoft has released another kb973879 update yesterday. I know that last week this update caused havoc over a lot of laptops (including mine) but is this update a fix to the last update (already uninstalled the old update and hid it).

Please let me know.

Thanks.

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5 Replies
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Re: New Windows update kb973879 (the one that crashed all of our laptops last week)?

will3330,

I sure hope so. It looks like it was released yesterday. If you update post back your results if possible.

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7- Thorium

Re: New Windows update kb973879 (the one that crashed all of our laptops last week)?

will3330,

 

Why not change toi SP2 and you won't ghet this update?

 

Vista 64-bit computers with SP1 installed are also getting BSOD

 

 

Rick

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dcgtls
4 Tellurium

Re: New Windows update kb973879 (the one that crashed all of our laptops last week)?

will3330,

 

Why not change toi SP2 and you won't ghet this update?

 

Vista 64-bit computers with SP1 installed are also getting BSOD

 

 

Rick

 

Both of the computers what had the problem here were already on SP2 before this update installed last week. They did both get it again last night so we will see if Microsoft reworked it and released with the same KB number.

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7- Thorium

Re: New Windows update kb973879 (the one that crashed all of our laptops last week)?

dcgtls,

 

My Studio 1737 Vista Home Premium 64-bit computer has SP2 installed. It did not get this update.

 

My sons girlfriend brought ne her brand new Dell 1555 with Vista Home Premiun 64-bit and she install the updates. She thought she broke her computer transfering files and folders and ask me to look at it. Yes, KB973879 was the culprit. I uninstalled it, then hid the update and changed the settings to notify.

 

I then installed SP2 on the computer and she is having no issues. It's kinda scarey when you have a brand new computer give you a BSOD.

 

 

Rick

 

All computers I have seen this on, so far, were Vista 64-bit systems with SP1.

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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will3330
1 Copper

Re: New Windows update kb973879 (the one that crashed all of our laptops last week)?

Ok so i've confirmed that the re-release update of kb973879 does work without any issues

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