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December 10th, 2012 08:00

OPTIPLEX 380 and Windows 8

What specifically about the Optiplex 380, will not allow it to upgrade to Windows 8? I just purchased this machine in July 2012, and it won't update. I see from a link Microsoft found, that this machine is not compatible with Windows 8. Is it a specific driver? Is there a fix or download that will allow it to upgrade?

 

Thank you in Advance.

Speedy

943 Posts

December 10th, 2012 09:00

Hi,

The table below lists Dell OptiPlex computers available for purchase between October 1st, 2011 and October 26th, 2012 that have been tested with Windows 8.

http://dell.to/R0JpbG

Please reply to my private message.

Thanks & Regards
Prateek K
#iworkfordell

943 Posts

December 13th, 2012 13:00

Hi SpeedyIN,

Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to my private message. Other community members who need assistance please start your own topic in a new thread.

Please reply if you have any further questions.

Thanks & Regards
Prateek K
#iworkfordell

9 Legend

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16K Posts

December 13th, 2012 16:00

Did you update to the latest BIOS A07 http://ftp.dell.com/FOLDER00657520M/1/O380-A07.exe before attempting to upgrade to Windows 8?

Did you attempt installation via a Clean Install see my wiki Windows Reinstallation: http://en.community.dell.com/support-forums/software-os/f/3524/t/19480753.aspx

3 Posts

May 2nd, 2013 15:00

I'm currently having the same problem. I tried that 07 Bios update but it got stuck at the windows 8 installer slash screen Logo. I'm not sure if there's been a update since the OP asked. But if anyone has had a successful install and could reply that would be great.

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