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June 8th, 2016 22:00

Password

I bought a computer from a friend who bought it from someone and I can't change the password on it...I can't even reboot it or factory reset it what can I do please help and the person I bought it from said she can't get intouch with the girl she bought it from

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17K Posts

June 9th, 2016 06:00

KITTCATT,

If you cannot obtain the password you will need to search for password recovery software on the internet or format and reinstall Windows. If you need a Windows disk you can purchase one from the link below.

Dell Restore Disk

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