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January 22nd, 2016 02:00

Product key doesn't work on new installed windows 7

Hello. I have a Inspiron N5050 and used it for about 3 or 4 years now. It worked very slow so i decided to reinstall it. A friend had a disk with windows 7 home premium (that's what i also had) but after the installation i realised he had a 64 bit version so i got on the internet and downloaded a windows 7 home premium 32 bit. But now i need to enter the product key and now i get the message that it's invalid (or something like that). Does anyone know what the problem is?

Moderator

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16.7K Posts

January 25th, 2016 05:00

336780,

It will not work if you installed Windows 7 from a download and used a different key code for it. You can click the link below to purchase a Windows restore disk.

Windows Restore Disk

For me to better assist in troubleshooting, please click my DELL-Jesse L and send me a Private Message with the Dell Service Tag number and your Dell Order number.

5 Practitioner

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274.2K Posts

January 27th, 2016 04:00

Hi,

Thank you writing us!

In this case you would have to purchase the OS media which will have the Product key .

Thanks

Robin

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