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Ken A. Dienne

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17 years ago

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78533

February 27th, 2010 10:00

Removing Dell Support Center from startup?

Hi, I've read a few posts asking about how to remove Dell Support Center from the startup list, but I haven't come across any solutions, so I thought I'd make a new post. I've unchecked DSC many times from the startup list, which works for a day or two, but then voila - there it is again, sitting in my systray. Does anyone know how to disable / remove DSC from the startup list permanently? I don't want to uninstall the program - I think it can be useful when used manually - but having it run in the background at all times is really annoying!

Thanks in advance!

Ken A. Dienne

  • Alexandra_P

    4 Apprentice

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    2554 Posts

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    Posted February 27th, 2010 11:00

    Besides the dsca.exe and the sprtcmd.exe under Startup, there's also a service that may be triggering the reloading.

    Start - Run - type services.msc  .    Under the list of services, find "SupportSoft Sprocket Service",  stop it, then set the startup to Manual instead of Automatic.

     

  • RobinBredin

    6 Operator

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    3717 Posts

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    Posted February 27th, 2010 10:00

    Hi Ken, Have you gone into MSCONFIG and removed the tick  from i'ts startup list. 

  • 1924

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    Posted March 3rd, 2010 22:00

    Yes, I've unchecked DSC many, many times from the startup list, as I stated clearly in my original post. I'll try your suggestion, Alexandra_P and get back to you. Thanks!

    Ken A. Dienne