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April 9th, 2017 16:00

Replaced hard drive on N5010 - how do I get Windows 7 back on

I replaced my hard drive as the original crashed and when I put in the recovery discs i had created from original hdd the first one ran OK then put 2nd disc in and it stuck at 51% then gave error message 0x4001100200001005. Then when I tried to boot from hdd it said pxe-e61 media test failure and pxe-m0f exiting pxe rom. I tried running the recovery discs again and when i load the 2nd disc at tne prompt it now says the inserted disc is not the required supplemental recovery disc.

Having searched online I now believe that I cannot reinstall windows 7 from these discs?! I am out of warranty and so it doesn't let me download the OS from Dell website. What is my best way of getting windows back on my laptop.

Also I have read that I need to put back on the same version that it came preinstalled with. Is this correct or could I load on windows 10 from a disc as it would probably be easier sourced than windows 7 now. It only lists windows 7 and vista as supported for my service tag on Dell site.

I'm struggling.  Any help appreciated.

532 Posts

April 11th, 2017 00:00

Hi,

Welcome to our community.

Thank you for sharing the details. We did check the same, the error that you are receiving is due to the recovery discs. Please let us know the region you are located in, so that we can provide you with the Out of warranty departments contact number to purchase an OS media.

In regards to installing Windows 10, Inspiron N5110 is not compatible with Windows 10. The drivers for Windows 10 are not available for this system. Let us know if you have any queries for us. We'll be more than happy to assist you. We thank you for your cooperation.

9 Legend

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16K Posts

April 14th, 2017 01:00

Dell do not support Windows 10 however this model can run Windows 10 as Windows 10 will have pretty much all the drivers inbuilt or obtain them via Windows Update. It does require BIOS version A11 however. For more details on Downloading Windows 7 or Windows 10 installation media from Microsoft see my guides here:

http://dellwindowsreinstallationguide.com/windows-oem-faqs-and-downloads/ 

18 Posts

April 30th, 2017 10:00

Hi Philip,

I have a similar question about reinstalling Windows 7 Professional x64 and I was hoping that you could provide a little advice.

I bought a new Dell XPS 8700 in March, 2015.  Manufactured date is December, 2014.  It has the Intel i7-4790 CPU, so I assume it is the Haswell version (4th Generation).

The PC was preinstalled with Windows 7 Professional x64.  But, shortly after my purchase, I requested and received the Dell Reinstallation DVD - Windows 7 Professional 64-Bit (SP1).

I need to reinstall Windows 7 Pro on the XPS 8700, so I went to Dell's website to see if a newer, more up to date version of the Windows 7 Pro ISO (SP2, for example) might be availablle.  I input my Service Tag and their website indicated that nothing was available.

Since my XPS 8700 service tag didn't work, I tried using the service tag of my newer Dell Latitude PC and, voila, it worked.  It found the ISO (WGC5Y_2FR1DA00_W7SP1PRO64_ENG.iso) that was mentioned in your article about reinstalling Win7 on a Skylake system:   dellwindowsreinstallationguide.com/.../.

I also read your article about slipstreaming Windows 7 installation media:  en.community.dell.com/.../19999620.

I want to reinstall Windows 7 Pro on my XPS 8700 and I want to keep Dell's original set-up of BIOS (Legacy Boot) and MBR; I'm not ready to convert to UEFI / GPT.

So, my questions are:

1.  Will the ISO for Skylake, that I downloaded from Dell, install correctly on my XPS 8700?

2.  Or, would it be better to slipstream my Win7 SP1 DVD to new installation media, so it's more up to date, as outlined in your slipstreaming article?

3.  My SSD is mSata and probably does not need NVMe support.  If I take the slipstreaming route, will the NVMe driver cause any harm?

Thanks.

9 Legend

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16K Posts

April 30th, 2017 15:00

Firstly if you are performing a Clean Install I would recommend using the UEFI Boot with GPT as it'll run slightly better and be a bit more reliable (Legacy ROMs Enabled, Secure Boot Disabled). You can of course install using a Legacy Boot but I don't advise it.

The Skylake .iso should work on your system fine. I would use it since you already have it to hand. Slipstreamed drivers not applicable to your hardware should be ignored during installation i.e. shouldn't influence the installation negatively if the hardware isn't present.

I would install the Convenience Rollup prequisite update post installation:

https://download.microsoft.com/download/5/D/0/5D0821EB-A92D-4CA2-9020-EC41D56B074F/Windows6.1-KB3020369-x64.msu 

Then the Convenience Rollup:

http://download.windowsupdate.com/d/msdownload/update/software/updt/2016/05/windows6.1-kb3125574-v4-x64_2dafb1d203c8964239af3048b5dd4b1264cd93b9.msu 

Then the April 2017 Security Rollup:

http://download.windowsupdate.com/c/msdownload/update/software/secu/2017/04/windows6.1-kb4015549-x64_59cf25073f2e8615b01d9719a0a2e2a0a9a92937.msu 

Each update requires a restart.

18 Posts

April 30th, 2017 19:00

Philip... Thanks for the advice.

9 Legend

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16K Posts

April 30th, 2017 23:00

You can also slipstream the updates to the Skylake by using this script instead. I done this as a test to get an April 2017 Skylake .iso which seems to work well:

dism /Get-WimInfo /WimFile:c:\win7\sources\boot.wim
dism /Get-WimInfo /WimFile:c:\win7\sources\install.wim
PAUSE
mkdir C:\Win7\Temp2
mkdir C:\Win7\Temp3
mkdir C:\Win7\Temp4
mkdir C:\Win7\Temp5
Dism /Mount-WIM /WimFile:C:\Win7\sources\install.wim /index:1 /MountDir:C:\Win7\Temp2
Dism /Image:C:\Win7\Temp2 /Add-Package /PackagePath:C:\Updates\Windows6.1-KB3020369-x64.msu
Dism /Image:C:\Win7\Temp2 /Add-Package /PackagePath:C:\Updates\windows6.1-kb3125574-v4-x64_2dafb1d203c8964239af3048b5dd4b1264cd93b9.msu
Dism /Image:C:\Win7\Temp2 /Add-Package /PackagePath:C:\Updates\windows6.1-kb4015549-x64_59cf25073f2e8615b01d9719a0a2e2a0a9a92937.msu
Dism /Unmount-WIM /MountDir:C:\Win7\Temp2 /Commit
Dism /Mount-WIM /WimFile:C:\Win7\sources\install.wim /index:2 /MountDir:C:\Win7\Temp3
Dism /Image:C:\Win7\Temp3 /Add-Package /PackagePath:C:\Updates\Windows6.1-KB3020369-x64.msu
Dism /Image:C:\Win7\Temp3 /Add-Package /PackagePath:C:\Updates\windows6.1-kb3125574-v4-x64_2dafb1d203c8964239af3048b5dd4b1264cd93b9.msu
Dism /Image:C:\Win7\Temp3 /Add-Package /PackagePath:C:\Updates\windows6.1-kb4015549-x64_59cf25073f2e8615b01d9719a0a2e2a0a9a92937.msu
Dism /Unmount-WIM /MountDir:C:\Win7\Temp3 /Commit
Dism /Mount-WIM /WimFile:C:\Win7\sources\install.wim /index:3 /MountDir:C:\Win7\Temp4
Dism /Image:C:\Win7\Temp4 /Add-Package /PackagePath:C:\Updates\Windows6.1-KB3020369-x64.msu
Dism /Image:C:\Win7\Temp4 /Add-Package /PackagePath:C:\Updates\windows6.1-kb3125574-v4-x64_2dafb1d203c8964239af3048b5dd4b1264cd93b9.msu
Dism /Image:C:\Win7\Temp4 /Add-Package /PackagePath:C:\Updates\windows6.1-kb4015549-x64_59cf25073f2e8615b01d9719a0a2e2a0a9a92937.msu
Dism /Unmount-WIM /MountDir:C:\Win7\Temp4 /Commit
Dism /Mount-WIM /WimFile:C:\Win7\sources\install.wim /index:4 /MountDir:C:\Win7\Temp5
Dism /Image:C:\Win7\Temp5 /Add-Package /PackagePath:C:\Updates\Windows6.1-KB3020369-x64.msu
Dism /Image:C:\Win7\Temp5 /Add-Package /PackagePath:C:\Updates\windows6.1-kb3125574-v4-x64_2dafb1d203c8964239af3048b5dd4b1264cd93b9.msu
Dism /Image:C:\Win7\Temp5 /Add-Package /PackagePath:C:\Updates\windows6.1-kb4015549-x64_59cf25073f2e8615b01d9719a0a2e2a0a9a92937.msu
Dism /Unmount-WIM /MountDir:C:\Win7\Temp5 /Commit
rmdir C:\Win7\Temp2
rmdir C:\Win7\Temp3
rmdir C:\Win7\Temp4
rmdir C:\Win7\Temp5
dism /Get-WimInfo /WimFile:c:\win7\sources\boot.wim
dism /Get-WimInfo /WimFile:c:\win7\sources\install.wim
PAUSE

May 11th, 2017 06:00

Hi,

Install windows 7 or 8.1 on your computer and then upgrade it to windows 10.

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