Start a Conversation

Unsolved

This post is more than 5 years old

2296

May 7th, 2017 12:00

Reset the PC doesn't work

Hello.... I have a Dell Inspiron 3162 laptop, with Windows 10 home 64 . I just wanted to try and see if the Reset PC works and it doesn't . It said something along the line it couldn't . I try the other Advanced Options and that too doesn't work .Is my only options recovery method ?

52 Posts

May 7th, 2017 15:00

no delete

52 Posts

May 8th, 2017 13:00

delete this

Community Manager

 • 

2.4K Posts

May 8th, 2017 15:00

Did your system ship with Windows 10, or was it an upgrade (7 to 10)? Also, what size is the hard drive?


I think I tried to answer your questions before at this link, were you able to try any of this?

Best regards,

Brad 


6 Posts

May 9th, 2017 17:00

It was shipped with 10 . It seem the only options is to create a recovery image and use that to restore windows clean, the other options don't work ( Reset PC )

May 11th, 2017 06:00

Are you sure your PC have recovery partition?

9 Legend

 • 

30.3K Posts

May 11th, 2017 11:00

Pauls3162,

Did you try Dell Recovery Image Download

Rick

No Events found!

Top