Unsolved
This post is more than 5 years old
151 Posts
0
9206
STOP: 0x00000024 BSOD
Wife's Inspiron 6000 w/XP Home SP2 is the problem. It will briefly flash the Windows load screen, then goes BSOD. Full error msg is:
STOP: 0x00000024 (0X00190203, 0X8A6A88A0, 0XC0000102, 0X00000000
Have tried all restart modes (normal, safe, safe w/network, etc) but still goes back to the blue screen and error msg noted above.
Any suggestions as to how to recover from this. Cannot get to prompt to run CHKDSK.
Thanks in advance!
~Ed
JRosenfeld
2 Intern
2 Intern
•
4.4K Posts
0
July 26th, 2008 10:00
http://msdn.microsoft.com/en-us/library/ms793935.aspx
indicates 0x00000024 is failure to read NTFS file system, possibly corrupted file or bad sector on hard drive, or failing hard drive (I hope you have your data backed up...)
When you say you cannot run chkdsk, did you try running chkdsk /f /r from the recovery console on the XP CD?
Also run the Dell diagnostic hard drive test.
Shrimpo
151 Posts
0
July 26th, 2008 11:00
RoHe
10 Elder
10 Elder
•
44.4K Posts
0
July 26th, 2008 17:00
I believe the correct command to run chkdsk from the Recovery Console C: prompt is:
chkdsk /p /r
chkdsk /f only works from inside Windows from start>run
Ron
Shrimpo
151 Posts
0
July 26th, 2008 19:00
I was able to get to the command prompt by F12-ing out of the startup, getting a command prompt, and running chkdsk /r. CheckDisk found and repaired errors and, after removing the Windows CD, was able to restart the computer and get to a normal WinXP desktop.
Thanks for all the help.
~Ed