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STOP: c0000218
When I start my computer, I get the following error message:
STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
\systemRoot\System32\Config\SOFTWARE
or its log or alternate
It is corrupt, absent, or not writable.
Beginning dump of physical memory
Physical memory dump complete
Contact your system admin or technical support group for further assistance
I realize that I have to install and boot from the "Recovery Console" found on the XP CD. I've checked out Microsoft.com, so please don't reply with a link to that text. My question is this: If I do what Microsoft says and reboot the registry files, will I lose all of the files on my computer?
Thanks
STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
\systemRoot\System32\Config\SOFTWARE
or its log or alternate
It is corrupt, absent, or not writable.
Beginning dump of physical memory
Physical memory dump complete
Contact your system admin or technical support group for further assistance
I realize that I have to install and boot from the "Recovery Console" found on the XP CD. I've checked out Microsoft.com, so please don't reply with a link to that text. My question is this: If I do what Microsoft says and reboot the registry files, will I lose all of the files on my computer?
Thanks
Denny Denham
18.8K Posts
0
October 15th, 2003 16:00
The answer is that you will not lose all the files on your computer. However, as the MSKB article states, "This procedure does not guarantee full recovery of the system to a previous state; however, you should be able to recover data when you use this procedure."
Note the use of the word "should."
shalamoosha
2 Posts
0
January 31st, 2004 23:00
I am wondering if anyone has actually followed the instructions from the microsoft article for :
STOP: {Registry File Failure}
The registry cannot load the hive (file):
\systemRoot\System32\Config\SOFTWARE
or its log or alternate
It is corrupt, absent, or not writable.
Beginning dump of physical memory
Physical memory dump complete
Contact your system admin or technical support group for further assistance
and if it was successful. Dell tells me to reinstall the OS, wiping out my data. Also, is this error caused by a Microsoft flaw, or does anyone know? I would like to hear from someone who has recovered data despite the error message, and how it was done. THANKS. If "zoldrummer" used the process I would like to hear results.
zoldrummer
3 Posts
0
February 2nd, 2004 14:00
shalamoosha
2 Posts
0
March 5th, 2004 23:00
TucsonJohn
137 Posts
0
March 5th, 2004 23:00
You wont lose any files on your computer when you use the recovery console to repair a corrupted registry.
HOWEVER, if you only replace one registry hive , such as the software hive and not all of them, you stand a very large chance of having more issues. It is always best to replace all the registry hives and reisntall any software than take a chance and have to perform a complete reinstallation if it becomes worse.