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2 Posts

62867

September 19th, 2014 15:00

Session3 initialization failed Windows 7

Hi, got a friends dell latitude e5540 which is coming up with session3 initialisation failed on boot up. Have tried dried a windows repair which fails, have also tried a system restore which fails with on the different restore points. I then thought I would open it up and copy the data off, so I could wipe and rebuild the OS. But after I copied the data off I noticed I couldn't open any of the files and within each folder there was a creddb.cef file. I belive this means that the harddrive has been encrypted! Does any have any idea on what I can do to either fix the boot issue or at least get their data off in useable form?

Thanks James

4 Operator

 • 

20.1K Posts

September 20th, 2014 10:00

Read this--

http://www.credant.com/downloads/CMG_Dell_Win.pdf 

Have you run a disk check for a failing hard drive?

2 Posts

September 20th, 2014 14:00

I have tried a chkdsk, didn't help.

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