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April 15th, 2022 01:00

Update stuck in loop...

Had Inspiron Laptop for over a year with no problems.

Now when I hit My Dell button it requests update and I hit enter and it goes into loop and will not complete.

April 16th, 2022 09:00

Thanks is Service Tag DP/N:1X60VA00 which is only number I can find on laptop.

 

Thanks 

Moderator

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25.7K Posts

April 15th, 2022 19:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

April 16th, 2022 00:00

Same exact issue that started at the same time as OP.  Stuck in an update loop. 

162 Posts

July 27th, 2022 02:00

Ways to fix the Dell Update not working on Windows 10 problem
1. Repair the Dell Update app
Dell Update not working Windows 10

Press the Windows key + R to open Run.
Type control and click OK. This will open the Control Panel.
Go to Programs > Programs and Features.
Locate and select the Dell Update app from the list of the installed app.
Click on Uninstall and then click Yes when prompted by UAC.
In the Setup screen, click the Repair button.
The repair tool will scan the system for missing and corrupted files and apply the required fixes.
Once finished, close the troubleshooter and restart your system.
After the restart, launch the Dell Update application if it does not start automatically. Check if the app is working again.

The built-in repair function can fix any issues with the app that is caused due to corrupted or missing files.

2. Reinstall the Dell Update app
Dell Update not working Windows 10
Press the Windows key + R.
Type appwiz and click OK to open Control Panel.
Select Dell Update from the list of installed apps.
Click on Uninstall. Click Yes when prompted by User Account Control.
In the Setup screen, click on Uninstall/Remove.
Follow on-screen instructions to uninstall the app completely.
Once uninstalled, restart the computer.
After the restart, go to the Dell Update page and download the file.
Run the installer and wait for it to complete.
Relaunch the app and check if the issue is resolved.
Reinstalling the Dell Update seems to have fixed the issue for many users. However, if the problem persists, uninstall the app using a powerful uninstaller.

Does the problem persist? Try running the app as an administrator. Run the app with administrative privilege. To do this, right-click on the app’s desktop shortcut and select Run as Administrator.

Regards,

Rachel Gomez

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