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2147

August 17th, 2008 03:00

Vista Locks UP

I just purchased a Dell XPS 630. It continues to lock up. It will do this no matter what situation the computer is in. It will do it in idle, playing games. Doest matter. I have to hard shutdown the PC to get is back up. When the computer is booting, I only get a Windows did not shut down properly. When the OS comes up, it does not show any error logs or prompts to why it froze. How can i tell what is causing this?

 

 

984 Posts

August 17th, 2008 07:00

Since the computer is new and under warranty you should contact Dell Technical Support immediately using the link at the top of this page.

474 Posts

August 17th, 2008 08:00

when did this start happening?
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