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December 9th, 2014 15:00

Will Dell reinstall Win 7 OS on the same computer after a hard drive crash wiped out the original?

Our Dell Studio 1555 came with Windows Vista preinstalled and the option to uggrade to Windows 7 when that came out.  We installed Windows 7 from Dell.  Recently the hard drive crashed on this computer (out of warranty) and we lost the Windows 7 OS.  We had a new hard drive installed with Linux OS.  Are we entitled to have Windows 7 reinstalled by Dell on the same computer on the new hard drive?

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16K Posts

December 9th, 2014 16:00

Providing you have the latest BIOS installed, the Dell OEM system locked preinstallation mechanism for Windows 7 will accept your system as a valid system and activate Windows 7 on your system. See my A Clean Install of Windows 7 for instructions:

http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/a-clean-install-of-windows-7/

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