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61441
Window Explorer has stopped working and then.
Hi, i'm new about PC so i don't know what is the problem with my thing.
Well 2 days ago, i was shutting down my PC but the PC wasn't going to shut down for 5 min and stay at desktop, after i got a message " Window Explorer has stopped working" ( while the message is pop-up, my PC is slow and lag like hell, it took me 2 min to close the message 'cause the mouse wasn't lag and hard to control) and then i closed the message, PC shutdown normaly. And the next day, my PC became very lag ( if i open 2 tabs on Firefox, PC gonna freeze ) even right-click on a game icon at desktop, it takes 20 seconds to show me the option to copy or cut or ect... I tried to delete everything ( games, yahoo, ect..) but the problem still there. I'm using Dell 14R inspiron with Window 7 x32 bit.
If some1 has the same problem and fixed, please help me :(
And sorry for my bad english
Bugbatter
3 Apprentice
3 Apprentice
•
20.5K Posts
1
September 1st, 2011 09:00
Considering that you had cracks and uTorrent on there, it is very likely that the system needs a deep cleaning. This forum is not set up for that because the logs can be quite lengthy, and unfortunately, Dell's Malware Removal forum is closed.
We can still help. :emotion-1:
My suggestion is to register for a free account and post a HijackThis log at SpywareHammer so the trained security analysts can walk you through some steps in order to get better performance. Please use the same username as you have here, if possible, so I can follow your progress.
The instructions for posting at SpywareHammer are HERE.
** Important! Please include a link to this topic at Dell so they can see what we have done so far. That way, your helper at the other site will not have to ask you to repeat the same scans.
Good luck! Let us know if this solves the problem. :emotion-21:
Bugbatter
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20.5K Posts
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August 28th, 2011 14:00
What type of security do you use on this computer? Anti-virus? Anti-spyware? Have you had any other type of pop-ups or symptoms of malware?
ImNewUser
5 Posts
0
August 29th, 2011 08:00
Well, i was using AVG and tried to delete it too, but still doesn't work
Bugbatter
3 Apprentice
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20.5K Posts
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August 29th, 2011 09:00
Thank you for the information. Here are a couple of things to try:
1. Try using System File Checker to scan your OS for missing/corrupt files, complete these steps:
Click Start , and then type cmd in the Start Search box.
In the results area, right-click cmd.exe , and then click Run as administrator . You will be prompted to type the password for an administrator account. Click Continue if you are the administrator or type the administrator password. Click Continue .
At the command prompt, type Sfc /scannow , and then press ENTER.
The scan may take some time, so be patient. Windows will repair any corrupted or missing files that it finds. If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows CD.
2. See if you are able to keep the system running long enough to download DDS and save it to your desktop. If you cannot do it in normal mode, try Safe mode with networking.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE.
---------------------------------------------------
Please include the contents of the following logs by copying and pasting the text of each into your next reply:
DDS.txt
Attach.txt
ImNewUser
5 Posts
0
August 30th, 2011 06:00
Thank you for your help and here the things.
I did do sfc /scannow but it stopped at 34% and said " Window Resource Protection could not perform the requested operation", even i tried 3 times :(
And here the text :
DDS:
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_24
Run by Welcome at 14:16:43 on 2011-08-30
Microsoft Windows 7 Professional 6.1.7601.1.1258.84.1033.18.3061.2076 [GMT 2:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\taskeng.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\3G USB Modem\HSDPALauncher.exe
D:\iTunes\iTunesHelper.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\UniKey\UniKeyNT.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\alg.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\sfc.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://google.com.vn/
uSearch Bar = Preserve
mStart Page = hxxp://www.yahoo.com
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = 82.67.32.120:4151
uURLSearchHooks: H - No File
mURLSearchHooks: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
BHO: IDM integration (IDMIEHlprObj Class): {0055c089-8582-441b-a0bf-17b458c2a3a8} - c:\program files\internet download manager\IDMIECC.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: DAEMON Tools Toolbar: {32099aac-c132-4136-9e9a-4e364a424e17} - c:\program files\daemon tools toolbar\DTToolbar.dll
TB: uTorrentBar Toolbar: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - c:\program files\utorrentbar\tbuTor.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\ConduitEngine.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uRun: [UniKey] c:\program files\unikey\UniKeyNT.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [IDMan] c:\program files\internet download manager\IDMan.exe /onboot
mRun: [Broadcom Wireless Manager UI] c:\program files\dell\dw wlan card\WLTRAY.exe
mRun: [QuickSet] c:\program files\dell\quickset\QuickSet.exe
mRun: [IAStorIcon] c:\program files\intel\intel(r) rapid storage technology\IAStorIcon.exe
mRun: [HSDPALauncher] c:\progra~1\3gusbm~1\HSDPAL~1.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "d:\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Download all links with IDM - c:\program files\internet download manager\IEGetAll.htm
IE: Download with IDM - c:\program files\internet download manager\IEExt.htm
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office11\REFIEBAR.DLL
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: DhcpNameServer = 212.27.40.240 212.27.40.241
TCP: Interfaces\{E4A74587-FE2B-4C89-BEFF-95E67B198976} : DhcpNameServer = 212.27.40.240 212.27.40.241
TCP: Interfaces\{E4A74587-FE2B-4C89-BEFF-95E67B198976}\6427565675966696 : DhcpNameServer = 212.27.40.241 212.27.40.242
Hosts: 74.208.10.249 gs.apple.com
.
============= SERVICES / DRIVERS ===============
.
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2011-1-25 218688]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2009-7-14 20992]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-8-18 176128]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;c:\program files\intel\intel(r) rapid storage technology\IAStorDataMgrSvc.exe [2010-12-17 13336]
R2 IDMWFP;IDMWFP;c:\windows\system32\drivers\idmwfp.sys [2011-7-18 89376]
R3 BcmVWL;Broadcom Virtual Wireless;c:\windows\system32\drivers\bcmvwl32.sys [2010-12-17 17144]
R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [2010-12-17 132480]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\drivers\L1C62x86.sys [2010-12-17 65576]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-14 14336]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys [2010-12-21 45352]
S3 DAEDriver54;DAEDriver54;c:\windows\softwaredistribution\datastore\logs\dak32.sys [2011-3-31 29696]
S3 hm;hmdrv;c:\windows\system32\drivers\HMDriver.sys [2011-1-17 4608]
S3 netw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
S3 qcusbser;Mobile Connector USB Device for Legacy Serial Communication;c:\windows\system32\drivers\cmusbser.sys [2007-10-16 97408]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-7-1 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-1-13 1343400]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-7-14 311296]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-11 47128]
S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2008-7-11 369688]
.
=============== Created Last 30 ================
.
2011-08-27 11:56:34 4915024 ------w- c:\programdata\microsoft\windows defender\definition updates\backup\mpengine.dll
2011-08-27 11:56:32 7152464 ------w- c:\programdata\microsoft\windows defender\definition updates\{58fa6ae9-71c7-4509-970a-0c3dd1d9a55a}\mpengine.dll
2011-08-27 00:48:14 -------- d-----w- C:\Boot
2011-08-24 16:55:21 2048 ----a-w- c:\windows\system32\tzres.dll
2011-08-24 16:32:10 -------- d-----w- c:\users\welcome\appdata\roaming\Realm of the Titans
2011-08-24 16:27:05 -------- d-----w- c:\windows\system32\directx
.
==================== Find3M ====================
.
2011-08-26 13:08:22 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-16 04:27:30 290816 ----a-w- c:\windows\system32\KernelBase.dll
2011-07-16 02:17:19 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:17:19 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:17:19 3584 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:17:19 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2011-07-09 02:30:00 223744 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-07-06 15:14:42 89376 ----a-w- c:\windows\system32\drivers\idmwfp.sys
2011-07-06 11:37:36 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-06-24 04:27:01 169984 ----a-w- c:\windows\system32\winsrv.dll
2011-06-24 04:22:20 271360 ----a-w- c:\windows\system32\conhost.exe
2011-06-23 04:33:57 3967872 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-06-23 04:33:57 3912576 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-06-21 05:34:23 1290624 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-06-15 08:55:19 86016 ----a-w- c:\windows\system32\odbccu32.dll
2011-06-15 08:55:19 81920 ----a-w- c:\windows\system32\odbccr32.dll
2011-06-15 08:55:19 319488 ----a-w- c:\windows\system32\odbcjt32.dll
2011-06-15 08:55:19 163840 ----a-w- c:\windows\system32\odbctrac.dll
2011-06-15 08:55:19 122880 ----a-w- c:\windows\system32\odbccp32.dll
2011-06-11 02:29:25 2334208 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 14:18:18.08 ===============
Attach:
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume3
Install Date: 12/17/2010 1:23:11 PM
System Uptime: 8/30/2011 2:12:56 PM (0 hours ago)
.
Motherboard: Dell Inc. | | 00FR73
Processor: Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz | U2E1 | 2534/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 98 GiB total, 72.93 GiB free.
D: is FIXED (NTFS) - 195 GiB total, 190.072 GiB free.
E: is FIXED (NTFS) - 171 GiB total, 159.407 GiB free.
F: is FIXED (FAT) - 0 GiB total, 0.038 GiB free.
G: is FIXED (FAT32) - 2 GiB total, 1.949 GiB free.
H: is CDROM ()
I: is Removable
J: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
µTorrent
3G USB Modem
7-Zip 9.20
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Akamai NetSession Interface
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
AVG 2011
Bonjour
Call of Duty(R) - World at War(TM) 1.1 Patch
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Conduit Engine
DAEMON Tools Lite
DAEMON Tools Toolbar
DW WLAN Card Utility
Foxit Reader
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB945282)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB946040)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB946308)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB947540)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB947789)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB948127)
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
Intel(R) Turbo Boost Technology Driver
Internet Download Manager
iTunes
Java Auto Updater
Java(TM) 6 Update 24
K-Lite Codec Pack 5.4.4 (Basic)
League of Legends
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Multi-Targeting Pack
Microsoft Application Error Reporting
Microsoft Help Viewer 1.0
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Browser
Microsoft SQL Server 2008 Common Files
Microsoft SQL Server 2008 Database Engine Services
Microsoft SQL Server 2008 Database Engine Shared
Microsoft SQL Server 2008 Management Objects
Microsoft SQL Server 2008 Native Client
Microsoft SQL Server 2008 RsFx Driver
Microsoft SQL Server 2008 Setup Support Files (English)
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft SQL Server VSS Writer
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Express Edition with SP1 - ENU
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4974
Microsoft Visual C++ 2010 Express - ENU
Microsoft Windows SDK for Visual Studio 2008 Headers and Libraries
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32
Pando Media Booster
QuickSet32
QuickTime
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Sql Server Customer Experience Improvement Program
SQL Server System CLR Types
UniKey 4.0 NT
Uninstall LAC VIET mtd2002-EVA
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
uTorrentBar Toolbar
Windows Driver Package - Broadcom Corporation (BTHUSB) Bluetooth (03/24/2010 6.3.0.2501)
WinRAR archiver
Yahoo! Messenger
.
==== End Of File ===========================
Bugbatter
3 Apprentice
3 Apprentice
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20.5K Posts
0
August 30th, 2011 14:00
Please see if you are able to run the following. If not in Normal Mode, try it in Safe Mode:
* If you are unable to download or install MBAM on your computer, see if you can use a friend's or family member's computer to download MBAM. Use the update link mentioned below to manually update. Once downloaded, rename the program installer "mbam-setup.exe" file to something else like "lookinhere.exe". Copy the installer file and the update file to a CD or flash drive. Transfer the files to the infected computer. Install the "lookinhere.exe" file, then run the update so that you will have the current definitions. After that, run a full system scan and select to have the program REMOVE whatever it finds.
Please download the FREE version of Malwarebytes Anti-Malware and save it to your desktop.
Alternate link: Malwarebytes Anti-Malware
MBAM will automatically start and you will be asked to update the program before performing a scan.
manually download them from here
and just double-click on mbam-rules.exe to install.
Alternatively, you can update through MBAM's interface from a clean computer,
copy the definitions (rules.ref) located in
C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes'
Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
Click 'Show Results' to display all objects found
Back at the main Scanner screen:
Note:-- If MBAM encounters a file that is difficult to remove,
you may be asked to reboot your computer so it can proceed with the disinfection process.
Regardless if prompted to restart the computer or not, please do so immediately.
Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
-- MBAM may make changes to your registry as part of its disinfection routine.
If you're using other security programs that detect registry changes (like Spybot's Teatimer),
they may interfere with the fix or alert you after scanning with MBAM.
Please disable such programs until disinfection is complete or permit them to allow the changes.
**If you need to re-install MBAM but encounter issue in re-installing, try using the MBAM Cleanup Utility by downloading it from HERE
ImNewUser
5 Posts
0
August 31st, 2011 05:00
I did exactly what you said, and it found 3 objects.
Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org
Database version: 7619
Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421
8/31/2011 1:55:46 PM
mbam-log-2011-08-31 (13-55-46).txt
Scan type: Quick scan
Objects scanned: 176467
Time elapsed: 3 minute(s), 40 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
c:\Windows\Tasks\{22116563-108c-42c0-a7ce-60161b75e508}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\Windows\Tasks\{62c40aa6-4406-467a-a5a5-dfdf1b559b7a}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\Windows\Tasks\{bbaeaeaf-1275-40e2-bd6c-bc8f88bd114a}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
After the scan, it asked me to restart the computer, and i did "Ok" then i came back to desktop and try to right click on some icon, but it took me 1 min, then Pop-up Window has stopped working again
Bugbatter
3 Apprentice
3 Apprentice
•
20.5K Posts
0
August 31st, 2011 08:00
It appears that you have or had a malware issue and will need more work. We will need to confirm by running additional diagnostics.
* If you have disabled System Restore in an attempt to begin cleaning malware, please enable it now. We will flush System Restore when we are finished cleaning and we are sure that everything is running smoothly.
* If you are using any cracked software, please remove it. In addition to being illegal, when you install cracked software, you are running executable files from dubious, unknown sources. You are giving these sources access to information on your hard disk, and potential control over operation of your computer. Definition of cracked software HERE.
* If you are using any P2P (file sharing) programs, please remove them before we clean your computer. The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. That includes BitTorrent and similar programs. There is a partial list HERE.
* Please be aware that if your issue involves Windows error codes the chances of resolution may be slim because some of these infections corrupt .exe files. The presence of windows error codes may also indicate hardware problems and could limit the success of infection removal.
* If this computer belongs to someone else, do you have authority to apply the fixes we will use?
* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures. Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that I have instructed you to use because this may cause conflicts with the tools that I am using. Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate, and depending on the extent of infection, I may need to send you to another site
* During the course of our cleanup please do not do any additional online work or surfing.
* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.
*Please note also that not all of our tools work on 64-bit systems, so we may be limited in our procedures.
Please let me know after you have removed uTorrent and P2P as described above.
No Reply within 3 days will result in my removal of this from my subscriptions. If you require more time, please let me know.
Instructions posted for this user are customized for this user only. The tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post on the Virus and Spyware Discussions forum to start a new forum topic.
ImNewUser
5 Posts
0
September 1st, 2011 07:00
I have deleted uTorrent and some crackeds programe ( IDM ect..), and im able to open 4 tabs on I.E without freeze or not responding, but i right click to some icon, it still takes from me 20 sec to show the menus
amjubeti
17 Posts
0
September 24th, 2015 09:00
Cause
This issue can be caused due to any of the following issues:
You may be using an outdated or corrupted video driver
System files on your PC may be corrupt or mismatched with other files
You may have a Virus or Malware infection on your PC
Some applications or services running on your PC may be causing Windows Explorer to stop working
http://www.deskdecode.com/how-to-fix-windows-explorer-has-stopped-working/
dxdigg
1 Message
0
September 8th, 2020 23:00
Solution 1: Restart the Windows Explorer Process
Solution 2: Copy the Explorer.exe to System32 Folder
Solution 3: Perform a Clean Boot
Solution 4: Disable Thumbnails
Solution 5: Run Windows Memory Diagnostic
Solution 6: Update Graphics Card Driver
Advanced Solutions to Fix Windows Explorer Has Stopped Working Error
Retrieve Inaccessible/Deleted Data With Bitwar Data Recovery
Solution 7: Run System File Checker (SFC)
Solution 8: Perform System Error Checking
Solution 9: Run Antivirus Software on Your PC
Solution 10: Restore to the Previous Version