I normally use a Latitude D830 under Windows 7, as my Latitude D810 is my backup laptop, I tried to install Windows 7. All seems to work perfectly exept the video card for which I don't find any correct driver. I tried all fora that I can found on teh web, tried a lot of advices, nothing to do. I have a Radeon X300 with a normal resolution of 1280x800 32bits and the best driver (Catalist V10.2) just display 1068x780 which is dreadful.
Does anyone know this problem ?
Solved! Go to Solution.
Welcome to the community.
I am afraid, the laptop was not designed for windows 7 and there are no windows 7 drivers available for this laptop on Dell support website. I also tried to look for the driver on the AMD website and was not able to locate the video driver there as well. So in this case you may either need to revert back to windows XP or use the Windows 7 native drivers for this video card. Or you can also try searching for the driver online.
Let me know in case there are any other concerns. Glad to be of assistance.
Social Outreach Professional
You can reach us at http://en.community.dell.com/
Thanks & Regards
To know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/YBlak6
Thank you for trying to help me. I looked everywhere and of course there no driver on the DELL web site. The best I found is the "catalyst" package from AMD but what I don't understand is why while it well recognize the X300 ATI RADEON card, it doesn't set and doesn't permit to set the right size of the screeen
Although the system doesn't have a Windows 7 32 bit driver for the Video.
It does have a Windows Vista 32 bit driver for the Video which can be used with Windows 7 32 bit. Unfortunately Dell has no mention of this file but if you go to the XP file and select over versions it will take you to it.
This file is R153383 and installation of this should solve the video problems.
I recommend you to install the following in order however:
R282539 Dell System Software
R140623 Intel Chipset
R165177 PCI Cardbus
R153383 ATI Radeon X300
R140031 Alps Glidestick
R231570 Bluetooth (if you have it)
Windows 7 should have the Ethernet and modem drivers inbuilt. Please let me know what ones work and don't work.
Firstly many thanks for trying to help me. I followed your advice and spent 12 hours without a lot of success. Here is a report:
1) R282539 Dell System Software, R140623 Intel Chipset, R165177 PCI Cardbus, R140031 Alps Glidestick and R99254 Audio seem to work well up to now (but they always worked in my preceding tests)
2) R153383 ATI Radeon X300 recognized my screen resolution and colours, but the program ATI2EVXX loops and it consumed 70% of CPU. So I uninstalled.
3) R295615 Dell Wireless or Intel Wireless don’t work the DELL R295615 said “no hardware compatible with this version” and I was unable to have the Intel software working. It looks like it doesn’t support my WIFI hardware, which is D810 standard. In this area Windows 7 is crazy and the problem determination is very difficult. So I don’t have WIFI and I need it.
4) R231570 Bluetooth (if you have it): not yet tested.
5) R151443 or R156212 Dell Quickset: any one works, the result is always “system not supported” (we never know if it is hardware or software).
My system is far to be usable, I am afraid I have to go back under XP.
R153383 try installing that in compatibility mode for Windows Vista. Go to C:\Dell\Drivers\R153383
Right click the setup file and select properties.
Select compatibility and then change to Windows Vista. Then run the setup as normal. Could also try the one here
Intel driver was the wrong one, I looked at another system sorry try this one here. This might need compatibility mode also.
The Quickset is as I expected, you will need to install the XP driver in compatibility mode. I had to do this in an Inspiron 1300 before:
Now install the Inspiron 1300's (the same file for the Latitude D810) XP Quickset in compatibility mode.
Also change on the start menu.
Next use task schedular. Start it via a search from the start menu.
Go to actions > Create Basic Task
Follow the wizard, Name: Dell Quickset,< Next> Trigger: When I log on <next> Action: Start Program <next> select program, navigate to C:\Program Files\Quickset and click on the Quickset Icon. Then click finish. Almost done, at this stage it worked but I got a UAC prompt everytime I powered up.
The next step is to find Dell Quickset in the Task Schedular Library. Double click it and edit its general properties.
Check run with highest privileges. Now go to the triggers tab edit triggers
Change "Specific User" to "Any User" and make sure enabled is checked at the bottom left. Click <OK>.
1) For the Radeon X300 I found a set of drivers which seems to work perfectly: “10-2-mobile_legacy_vista32-64_dd_ccc_mod.exe”. So this trouble seems to be solved.
2) For the WIFI, curiously after uninstalling the wrong Intel drivers, I rebooted and I had the idea to test (we never know…) and it worked at the first attempt, it just asked me for the key and it worked well. I unplugged the Ethernet wire to test and it is fully functional. This right driver probably came with Windows Update. So this trouble is also solved
3) For Quickset, I have downloaded R157261 (version A45) and I set the "setup.exe" file to Windows XP SP3 compatibility mode. After installing, I also set the XP compatibilty mode for all the EXE file in the Quickset directory. After that, I followed exactly what you advised and it seems to work correctly. Of course we need complementary testing but for now it seems OK. I will do that in a couple of days.
4) For Bluetooth, all the tests have to be done, but I'll do that tomorrow. Today we have made a big step.
A big thank one more time.
Can you provide me a link to the Video driver which worked for you? I have been helping a number of people with unsupported Windows 7 upgrades and have been writing some wikies here where I would like to add the D810.
Of course, you can find there;
It is incredible that I couldn't find this file on the AMD website.
I tested Blueooth and the pairing was working well with my HTC TP2. Unfortunately, the software that would be able to exchange with this device is not installed yet.
Up to now, I find Windows 7 more fluid and running faster than Windows XP (D810 with 2.13GHZ processor and 4GB RAM),
For those interested, I have finished my Windows 7 install on my Dell Latitude D810. All my programs (a lot) has been reinstalled and tested at about 50% up to now.
The computer works a lot better than under Windows XP (2.133GHZ & 2GB RAM). If I encounter some troubles I will report here, but I advice to go that way...