WordPerfect Error 1706

Question

My computer came with WordPerfect Productivity Pack pre-installed. When I opened WordPerfect for the first time, I got a prompt to update, so it took me to the InstallShield update site and then to the WordPerfect Office 12 update site. I downloaded Service Pack 1 and started to install it, but got a prompt to insert my WordPerfect CD to find the installer package: SetupWP. I browsed for it and clicked OK, and got the following error message.

Error 1706: No valid source could be found for product WordPerfect 12. The Windows installer cannot continue.

Dell Dimension 3000

Pentium 4 Processor w/ HT 3.0GHz, 800FSB

Windows XP Home SP2

512MB Memory

80GB Hard Drive

Sound Blaster Live! 24-bit Sound Card

Integrated Intel Extreme Graphics 2

16x DVD-RW

Dell USB 128 MB Memory Key

Dell A425 Speakers w/ Subwoofer

Microsoft Standard Wireless Optical Mouse

Dell QuietKey Keyboard

E153FP 15" Flat Panel

Conexant D850 56K V.9x DFVc Modem
Intel(R) PRO/100 VE Network Connection

HP Photosmart 8150 Photo Printer

Norton Internet Security 2005

WordPerfect 12

Microsoft Works Suite 2004

Mary G · Answer

When you browse, you should have the cd in the drive. Get out the WP cd that came with the computer and put it in the drive. Preinstalled doesn't mean you don't get a cd. It's clearly marked Word Perfect--one of the few cd's that you get with a new computer. If you are missing the cd, call Dell.

BCampbell8325 · Answer

The CD was in the drive. I browsed in the CD's folders to find the installer package. I clicked Open and in the destination box was D:\WPO12\SetupWP. I clicked OK and the error came after a few seconds.

Windows General

WordPerfect Error 1706

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