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April 28th, 2016 15:00

computer password

This Dell computer has not been used in years, I turned it on and I need a password (using guest account now) How do I get pass needing a password on a machine (this one). I forgot it

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274.2K Posts

April 29th, 2016 02:00

Hi,

Thank you for writing to us!

If you've forgotten your Windows password, there are several ways to retrieve or reset it:

If your PC is on a domain, your system administrator must reset your password.

If you're using a Microsoft account, you can reset your password online. For more info, go to the Reset your password webpage.

If you're using a local account, use your password hint as a reminder.

If you've tried these suggestions and still can't sign in:

If you have Windows 8.1, you'll need to reinstall Windows.

Thanks

Robin

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