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having trouble restoring my computer
it will not open my windows it turns on but as its trying to go to windows xp page it turns black.. i have tried using the safemode programs but it dosen't go through it pops up all the white letters but it stays like that forever.. i tried to do a dell pc restore but when i hold down the ctrl button and press the f 11 it tells me i have a keyboard failure.. im at a loss i dont know what else to do to get it on...i also clicked restore to the last known good configuration but it dosen't do nothing the screen turns black.. please help if you know any other way to get it working.
Mary G
4 Operator
4 Operator
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20.1K Posts
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August 3rd, 2009 13:00
Boot to your Windows XP disk and try a repair. Not all computers have pc restore. Yours probably doesn't have it. You should always mention your model computer in your posts.
lopezra
2 Posts
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August 3rd, 2009 14:00
im srry its a dimension 2400.... i have no disc that came with the computer if i need them can u please let me know who to contact to get replacements..thanks
Dave576
170 Posts
0
August 5th, 2009 23:00
lopezra,
You can request them here:
Request Backup Discs