Hello, we see you are looking for assistance. Click our DELL-Cares username, on the right click, "Send this user a private message". Provide to us the private Dell PC Service Tag. If you need assistance finding your Service Tag, click here.
Resolution Optimize your computer using SupportAssist. Restart the computer. Run a hardware diagnostic test. Scan your computer for malware. Restore the computer using Windows System Restore. Restore the computer to factory default settings.
DELL-Cares
Moderator
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25.7K Posts
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March 24th, 2022 12:00
Hello, we see you are looking for assistance. Click our DELL-Cares username, on the right click, "Send this user a private message". Provide to us the private Dell PC Service Tag. If you need assistance finding your Service Tag, click here.
RachelGomez
162 Posts
0
October 4th, 2022 23:00
Resolution
Optimize your computer using SupportAssist.
Restart the computer.
Run a hardware diagnostic test.
Scan your computer for malware.
Restore the computer using Windows System Restore.
Restore the computer to factory default settings.
Greeting,
Rachel Gomez