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January 23rd, 2013 20:00

ms win 7 home premium

my windows 7 home premium is crashed on the time of hard disc partition now my system wants boot CD on the time of access i don't have CD. i have product key

  

4 Operator

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1.8K Posts

January 24th, 2013 03:00

Hi bjijuyamuna,

I suggest you to try restoring the system to factory defaults by following the steps in the link provided below:
http://dell.to/Tqq3QZ

However, if you still receive the same error message, then I will need the system Service Tag to check the system details. I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details(including the name on the account) so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

9 Legend

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16K Posts

January 24th, 2013 14:00

See my wiki Windows Reinstallation Guide/A Clean Install of Windows 7:

http://en.community.dell.com/support-forums/software-os/f/3524/t/19480753.aspx 

Request a Reinstallation DVD or alternatively use a Windows 7 Home Premium Digital River .iso and phone activation.

 

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