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ladempke
1 Copper

recovery partition problem

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I found my original Systm recovery disks, and system Repair disk however they are not working.The System Recovery Disk uses Dell Datasafe. the chosen option is to run from my Harddrive and computer reboots, during the reboot to the recovery partition, right away I get problem with the boot manager: "status: 0xc000000f      The boot selection failed because a required device in inaccessible" I have no problems booting from C drive. 

so then I thought i should run a repair on the MBR on the recovery partition, but then I found the recovery partition doesn't have a letter assigned.  This means I can't transfer missing files or anything.  so main question right now is how to name the recovery partition. and any other thoughts on system recovery giving this error.  should I uninstall datasafe and install DBAR? if so, do I need to start on an earlier version of DBAR and upgrade? or can I go straight to the latest version?

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RE: recovery partition problem

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ladempke,

Click on the link below for information resolving this issue. Manually reinstalling Windows will not install the factory recovery partition. 

0xc000000f-error-read-boot-configuration-data/

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Philip_Yip
5 Iridium

RE: recovery partition problem

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The upgrade to Windows 10 likely killed the recovery partition. Since you are selling you should wipe your HDD using Diskpart Clean All and clean Windows 10 directly:

http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/ 

http://dellwindowsreinstallationguide.com/cleaning-up-a-drive-format-vs-secure-wipe-ssd-and-hdd/useo... 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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Philip_Yip
5 Iridium

RE: recovery partition problem

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Sounds like your recovery partition is corrupt. Assuming this is a Windows 7 OEM install not a Windows Vista or Windows XP install.... then you are best to perform a clean installation with a Windows 10 RS1 .iso and activate with your Windows 7 OEM Product Key:

http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/ 

Should you wish to stick to Windows 7 see here:

http://dellwindowsreinstallationguide.com/a-clean-install-of-windows-7/windows-7-installation/ 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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RE: recovery partition problem

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ladempke,

Below is information on how to repair your Windows 7 OS using Dell Backup and Recovery. 

For Windows 7:

Press F8 during boot (startup screen)
Select “Repair Your Computer”
Select “Dell Backup and Recovery” from the Recovery Options Menu

Running a repair on the recovery partition may corrupt the partition image, If this occurs you would need to manually reinstall Windows,


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ladempke
1 Copper

RE: recovery partition problem

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natakkuc4, I had wondered if it was the partition. Back in July I did a restore to factory state.  Then I readjusted the partitions since it is a TB HD.  Later I wasn't able to get windows updates working, so I installed Windows 10 before the end of the free offer. It wasn't working smoothly either and research showed that it Windows 7 needed to be current on updates before upgrading to 10.  Also the Dell webpage for this model says it is not tested for 10.so since I am planning to sell this computer once everything is running the way it should, I decided to roll it back to 7 and let the buyer know they could run 10 if they choose since it has already been activated for 10.  I have since been able to get it fully updated using WSUS offline updater.  so if I could now get the restore and repair capabilities working correctly I feel it is ready to sell. ( apparently still worthy $150-200). But thanks for your links.  Do you know of any way to repair the partition?

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ladempke
1 Copper

RE: recovery partition problem

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Dell-Jesse, This did not work.  It gives me the boot error problem described above immediately after choosing "repair your computer".  I may have incorrectly described it on the original post when I described when I chose to repair from Hard drive.  I don't know if that actually originates and boots from the recovery partition or not.  i assumed it does and assumed it's boot is broken. As you may read from my asnwer to natakuc4 I have reinstalled windows on this one and finally got alll the updates on it.  Although I have the Recovery discs and the repair disc they won't work so I don't feel it is adequate to sell unless I can get this working again. when you say manually reinstall you mean from the original install discs? they didn't come with this model but I made the Recovery discs.  I always thought that was all you needed for a worst case scenario.Is there another way to manually install?

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ladempke
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RE: recovery partition problem

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Dell Jesse, I just did your suggestion again.F8-Repair your computer- then it takes me to boot manager screen that says "status: 0xc000000f      The boot selection failed because a required device in inaccessible" but it also says I can put in the installation CD. so I put in disc one of the 3 recovery cd's and it took me to Dell Datasafe Local Backup welcome screen prompting to run from hard disk (recommended) or continue with system recovery disc.  This is where I chose hard drive and it says it will reboot to recivery partition, but then it comes back to the same bootmanager screen  "status: 0xc000000f      The boot selection failed because a required device in inaccessible". If I were to choose "continue with system recovery disc" rather than hard drive, would it reinstall everything including recovery partition? or would it only only reinstall Windows7p1 and I would have the same recovery partition problems.  I would hate to end up there again since it took a day to get all the updates in. Any suggestions?

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Moderator
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RE: recovery partition problem

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ladempke,

Click on the link below for information resolving this issue. Manually reinstalling Windows will not install the factory recovery partition. 

0xc000000f-error-read-boot-configuration-data/

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
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Philip_Yip
5 Iridium

RE: recovery partition problem

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The upgrade to Windows 10 likely killed the recovery partition. Since you are selling you should wipe your HDD using Diskpart Clean All and clean Windows 10 directly:

http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/ 

http://dellwindowsreinstallationguide.com/cleaning-up-a-drive-format-vs-secure-wipe-ssd-and-hdd/useo... 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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ladempke
1 Copper

RE: recovery partition problem

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Dell-Jesse,

Thank you for that informative link, but most of those need the install discs which I don;t have.  It does offer the option of buying the Easy Recovery Essentials program but since it is costs, I'll put that as last resort. Since manual install won't install the recovery partition, that means I need to sell it without. Thank you for your suggestions.

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ladempke
1 Copper

RE: recovery partition problem

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natakuc4,

since I can't get the factory recovery partition to work, I may as well sell it with OS only. So I will take your advice and wipe it and load Windows 10.  Thank you for the links and your great website.

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