Hey everyone I'm kind of upset that I can't chat with a Dell person simply because my warranty has expired, so I'm hoping someone can help me out here. Randomly my computer shut down on me, and I tried to re-start, but I got an error message about a corrupted Registry File. I managed to get a Windows CD from a friend so I could repair it, but I'm having a problem copying one of the files I need, it won't let me. The specific command line I'm using is: copy c:\windows\system32\config\software c:\windows\tmp\software.bak Then I get a "The file could not be copied" message, even though I didn't have a problem with the other ones. Any suggestions? Or should I just give up, use linux to recover any info I need and just re-format? thanks! ND