Start a Conversation

Unsolved

This post is more than 5 years old

6634

February 11th, 2015 21:00

showing blank screen inspiron 5000 series

hi 

this is vishnu korukanti and i am facing a problem with my laptop 

after turning it on it just showing blank screen  

how to rectify this......??

7 Technologist

 • 

7.1K Posts

February 12th, 2015 01:00

Hi Vishnu,

It seems like you have not connected all the cables on the system. I’d suggest that you follow the steps mentioned below and check for issue resolution.

  1. Switch off the computer.
  2. Disconnect the AC adapter from the system.
  3. Remove the battery from the computer.
  4. Press and hold down the power button for 15 seconds.
  5. Then connect back all the peripherals and check for issue resolution.

Also, I would suggest you reseat a few components, like memory, hard drive and optical drive and see if that makes a difference. In the link below punch in the system service tag or express service code and you can access the user manual for removing and reseating components.

http://dell.to/18r60nI

Please let me know if this helps.

No Events found!

Top