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taskbar & Desktop Win 7 64-bit
Now I'm having problems with the taskbar. When I click on a scroll over a program, nothing lights up. When I try to click on it, the program won't start. I have to do ctrl+alt+del, then run the task manager. Then i can get the program to run. I also try to run a program located on the desktop and nothing happens there either.
I haven't install any new programs, just updates from Microsoft & Adobe Creative Suite 6 & Zone Alarm.
I have a 4 year old Alienware Area-51
DELL-Kiran K
2K Posts
0
August 13th, 2013 21:00
Hi crconley47,
Request you to check if the same issue happens in safe mode by using the below link:
http://dell.to/1cx9kmK
You may then run a hardware diagnostics by using the below link:
http://dell.to/YQ0c54
Make a note of the error message that gets displayed (if any).
Do reply with your answers.
crconley47
11 Posts
0
August 15th, 2013 10:00
The same issue happened in safe mode.
Hardware diagnostics passed except the mouse was not lit up when i tried the mouse test.
Used built in test, not resource disk.
yesterday everything worked just fine. today is seems to lock up every few minutes.
DELL-Kiran K
2K Posts
0
August 16th, 2013 01:00
Hi crconley47,
Request you to use the below link and follow the steps mentioned in it to take the computer back to factory state:
http://dell.to/1aSN478
Note: Please backup data before attempting this.
Do reply with your answers.
crconley47
11 Posts
0
August 16th, 2013 12:00
Replaced mouse. seems to be working again.
DELL-Kiran K
2K Posts
0
August 16th, 2013 12:00
Hi crconley47,
It is good to know that replacing mouse fixed the issue. However, if you have any questions/ issues in future you may send me a message or start a new thread. We will be glad to help you.