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update for windows update doesn't work
Yesterday (06/24/2014) Microsoft issued an update for windows update, which they said was required in order to receive new updates. It installed without any problems,except it doesn't work.
I tried the fixit tool but that doesn't find any errors. To make matters worse, it appears that windows update installed a different version of the update agent than is appropriate for my system (Windows 7 Home Premium). Windows support websie for this update says the correct version is Windows update agent 7.6.7600.256, but windows update installed version 7.6.7600.320, and you can see the result from the image as to what happens when I try to check for updates.
I would prefer not to do a system restore, but how do I fix this?
Is this this the same issue corrected / posted by LoginBroken on Feb 23 2011?
PudgyOne
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June 26th, 2014 11:00
dave in pa,
Make a system restore point.
Open notepad. Copy the information between the lines, then paste them to notepad
===========================================
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wups.dll
regsvr32 wups2.dll
===========================================
Save as Update.cmd
Right click on Update.cmd, left click run as administrator. Answer yes to the 4 questions.
Restart the computer and see if Windows Updates works.
Rick
dave in pa
34 Posts
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June 25th, 2014 11:00
I received error code 80246002
Message box says "Windows Could not search for new updates."
dave in pa
34 Posts
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June 25th, 2014 19:00
I contacted Microsoft about it and their tech remotely accessed my computer attempting to reset windows update but it failed anyway. One of their techs wanted to do a clean install of my operating system but I vetoed that because if that doesn't work than I would have lost files and programs for an error in Microsoft programming. Dell computers don't come with installation disks, and even though I did back ups, I don't think you can clean install from a backup. They escalated the issue to a level 2 technician who is supposed to call me tomorrow morning. Given the amount of posts on Microsoft Community there are a lot of people with the same issue, and even if Microsoft corrects the issue, users won't be able to receive or install the correction because windows update no longer works. Good advise to make sure your system has the latest updates, just don't install them until you read the feeds about the updates on Microsoft Community.
R.Niehaus
1 Message
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June 25th, 2014 19:00
I have the exact same issue. Running updates on 4 servers in my SharePoint farm and it installed that new update agent automatically on one of them and now whenever it checks for updates it just fails.
Odd that it only happened on one of the servers...
Jim C
124 Posts
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June 25th, 2014 20:00
Sorry to barge in here but I found a little about this by looking up KB2887535. It is a 'gradual rollout'.
PudgyOne
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June 26th, 2014 04:00
dave in pa,
You said you have Windows 7, correct?
For Windows 7
How to Repair Windows 7 Update Issues
or
Windows Updates failing in Windows 7 {SOLUTION}
Rick
e003sb
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June 26th, 2014 09:00
dave in pa
34 Posts
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June 26th, 2014 09:00
Hi Rock Star Rick:
I tried those fixes, even ran windows update troubleshooter which found some errors and fixed some but not others. None of it worked.
Windows Update error 0x80070003(2014-06-26-T-11_10_34A) Not fixed
Problems installing recent updates Not Fixed
When the update for Windows update installed (automatic) it installed update agent version 7.6.7600.320, however Microsoft's support page says the correct version is 7.6.7600.256. I don't know what the difference between the two or if that is even relevant. If that is the cause. how do I now obtain the correct version?
e003sb
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June 26th, 2014 13:00
PudgyOne
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June 26th, 2014 13:00
e003sb,
The little command was just re-registering the dll's for Windows Update. There were 7 dll's for Windows XP that needed re-registered after installing some systems. I had to research this a few years ago. Once the dll's were re-registered, Windows Updates works with no problems. Not all the dll's were used on Windows 7.
Rick
delluser004
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June 26th, 2014 15:00
I had the same problem when windows update agent was updated to version 7.6.7600.320 with error code 80246002.
I'm using Win7 Home premium 64 bit on Dell Inspiron n5110
I solved the problem from the instructions from here:
http://mikemstech.blogspot.com/2011/12/how-to-perform-offline-system-integrity.html
This will show you how to use your win7 installation disc to check and repair critical system files. BTW I skipped the "chkdsk" part and it still worked. And remember to put the correct drive letters for system boot and windows OS partition. You can find more info here:
http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html
Hope that helps.
e003sb
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June 26th, 2014 17:00
dave in pa
34 Posts
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June 26th, 2014 20:00
Thanks Rick, that worked and so does windows update.
I don't know what those dynamic link libraries do, but it appears everything is operating properly.
You really do rock.
Thanks again.
PudgyOne
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June 27th, 2014 13:00
dave in pa,
Glad you got it working! :emotion-21: Thanks for posting back.
Take care,
Rick
e003sb
4 Posts
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July 2nd, 2014 09:00