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G2

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July 30th, 2015 04:00

*- Auto-Discover Problem - "Invalid credentials".*

*- Auto-Discover Problem - "Invalid credentials".*

The auto-discover is working, it finds my computer, but when i click on it, it brings me to a " Windows Credentials Required" window. I put in my username and password and then it says connecting... ... then it pops back up saying "Invalid credentials".... Now these so called "credentials" are very valid, i made them myself. i have yet to use this so called "wonderful" program. Help would be very much appreciated.

1.3K Posts

August 3rd, 2015 23:00

Are you connecting with RDP or VNC? If you are connecting with VNC, did you have a VNC client installed on the computer before installing the companion? You may need to enter a VNC password you created instead of your Windows username/password. Also, if you do not have a system password, you should be able to enter your username and no password to connect.

Does your username or password have any special characters in it?

 

 

 


Josh Maurer
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