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Bug: If the mac host has an external display, pointer will not track the mouse
Bug: If the mac host has an external display, pointer will not track the mouse
I tested the different arrangements for the external screen, left, right , upper, lower... tried making the resolution the same on external 1024x768 and internal1024x768, no luck. It has an affect, but still no tracking, which if you're trying to control a mac, is not possible. Pinch and zoom works perfectly and both display's look perfect.
My only test is with my own MacBook (1280x800) running Mac OS X Lion (10.7.2) and an external display (samsung syncmaster upto 1280x1024) . PocketCloud for Android (1.2.265). On other mac's with only one display, everything is perfect.
Any suggestions?
Cheers,
Jeff
Lana-2015
500 Posts
0
July 31st, 2015 03:00
Jeff,
Thank you for reporting this issue. We will investigate it
Thank you
Lana-2015
500 Posts
0
August 3rd, 2015 23:00
Great news!
Jeff-
4 Posts
0
August 3rd, 2015 23:00
Thank you! I've been using Wyse since wyse's lovely green screen 80x24 terminal days... it just amazing that I'm still using Wyse. On the mac, my favorite app is 'Terminal'... that dates me.
Lana-2015
500 Posts
0
August 3rd, 2015 23:00
Jeff,
This is a Lion issue. You can find out how to fix it here
http://pocketcloudsupport.wyse.com/e...tiple-monitors
let us know if it worked
Jeff-
4 Posts
0
August 3rd, 2015 23:00
Lana,
That resolved the problem. Writing this from PocketCloud!
Cheers,
Jeff