Can´t turn off CAPS Lock
I just bought the PocketCloud PRO right now (I was using the free version before), and when emulating a MS-Windows 7 I can´t turn off the CAPS lock.
Any ideas what can I do to solve that?
- Android versiom 3.1
- HTC Sense version 1.1 for Tablet
- Software number 1.17.502.3
PocketCloud tm Version: 1.2.265
Hello lulu, we are still looking into the issue. If you could, please provide a response to the following questions:
Does this happen when you create a new connection (or Edit Connection)?
Could you also check keyboard settings in Android settings. What keyboard do you use on the Android Device?
Is Caps lock enabled on the connecting PC's keyboard?
I was finally able to reproduce the same problem on my test environment. This issue happens when the computer you are connection to has caps lock ON. If caps lock is enabled on the computer you are connecting to, there is no way to toggle caps lock on or off (including using the shift key). The issue is actually with the version of TightVNC that is installed with the PocketCloud Companion. To resolve the issue, download and install the latest version of TightVNC and make sure caps lock is disabled on the device you are connecting to.