Windows 7, Droid X, Still having problems
I have Windows 7 and a Droid X
I can't get this to work
I'm logged in to the PC side (i just downloaded the latest version)
I'm logged in to the Android side.
No connection is showing up on my Computers.
I'd be more than happy to figure out the VNC or RDP thingamajig if there was any FAQ or support on how to do that.
I've been banging my head against this issue for a week now. please help.
Can you do a manual connection to this desktop using the + sign on the top of the screen.
On your desktop, Are you able to login to gmail using browser?
On your device, Are you able to ping the device?
On your device are you able to login to gmail using browser?
If your desktop is vista home remember RDP wont work.
Can you right click on your companion -click on diagnostic. What does it say now?
Do you have VNC server installed on your desktop?
Wyse PocketCloud Team
Are you unable to login into Windows Companion on PC or Auto Discovery on Android device?
If on Android then have you tried to go to the Android browser > gmail > login with gmail account > launch PocketCloud and login with same gmail accont to Auto Discovery
Are yousing 3G or WiFi to connect to remote PC?
Also, please make sure if you have digits or special characters in your password use special characters keyboard to enter special characters (do not press and hold a key to get secondary character) in PocketCloud username and password field