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August 3rd, 2015 22:00

No internet connection error

No internet connection error

When I run the windows companion I get an error like "Not connected to Internet". I connect to the internet using a proxy server. Could that be the matter?
When I try to run the diagnostics I get this error.
"VNC is not listening on port 5900"
I tried changing the VNC port but no change.
Please Help,

Thank you!

1.3K Posts

August 5th, 2015 22:00

Unfortunately the Companion does not support connections through Proxy servers. You will need to configure a manual connection. If you need any help with the setup, please see the knowledge-base article here:

http://pocketcloudsupport.wyse.com/e...on-your-router 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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