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August 6th, 2015 01:00

PocketCloud in Android 3.x Problem: Hidden TouchPointer and Keyboard

Exclamation PocketCloud in Android 3.x Problem: Hidden TouchPointer and Keyboard

I'm using Motorola XOOM which is android 3.2.

Sometimes TouchPointer hide ( I click HIDE button in TouchPointer,or sometimes no reason it 's not visible whatever I selected in SETTINGS ) and I can't show it again because there's no MENU button in Android 3.x. The result is that I cannot input any charactor anymore because the keyboard cannot be shown again.

Generally when an application tagetting to a low-version Android(Android 2.x,eg.), Android 3.x will show a soft MENU button in statusbar. But PocketCloud cannot get that.

1.3K Posts

August 6th, 2015 01:00

What versions of PocketCloud and PocketCloud Companion are you using? On the latest version 1.2.x65, the pointer should always be visible, How are you getting the Touch Pointer to be hidden on your Xoom? What type of connection is it (VNC or RDP)?

To get the touch pointer back, try using 2 fingers to quickly double tap on the screen.

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