Unsolved
This post is more than 5 years old
2 Posts
0
2335
RDP 3389 Error
RDP 3389 Error
I don't know if this it the right place for this but here goes. I was using this with my old Windows XP computer, but just upgraded to a Windows 8 PC.
Now I can not get it to work. When I run diagnostics it says that RDP is not listening to port 3389. Any help??
Josh-2015
1.3K Posts
0
August 3rd, 2015 23:00
What version of Windows 8 are you using? If you are using a Home edition, RDP is not supported. You would need to use a VNC connection.
What version of the companion software are you using?
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
Josh-2015
1.3K Posts
0
August 11th, 2015 01:00
If you are using the latest version of the companion software, you should be able to connect via VNC without a problem. Unfortunately VNC connections are more limited (feature wise) compared to RDP. The latest companion has a VNC client built into it so you should be able to connect to your Windows 8 machine without a problem. You can download and install the latest companion here:
https://appservices.wyse.com/pages/s...20Downloads%29
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
allan1313
2 Posts
0
August 11th, 2015 01:00
Yeah I have the hone version and found out it does not support RDP. I have never used a VNC connection.
I had to go another route and installed a different program to get what I needed.