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my PocketCloud pro is crashed

Angry my PocketCloud pro is crashed

to Wyse
I install PocketCloud pro on my android mobile phone two hour ago since then the software was crashed two times when i try to open the software the message was PocketCloud can not connect to the server , I check and the connection to the internet was good . I restart my android mobile phone and then the installation of PocketCloud pro was disappear from the phone .
I install again the software and it work one hour and happened again .
please help me I pay money for this software an it not work ?
what to do ?

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