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August 4th, 2015 00:00

rdp seasion lose connection soon as you select

rdp seasion lose connection soon as you select

I have been using the pocket rdp free Android app for awhile now which I loved and workesdgreat. I purchased the pro version and now when ever I click on my computers that show up on auto discover it tries to connect an loses connection before I can even get logged in. I tried it both on wifi and 4g. It seems to just drop my phone connection. My phone bars go down and 4g will drop and have to reconnect. Again the free version worked perfect before but pro version just won't connect. Thanks. Any ideas. I have tried to clear the cache and uninstall ed the free one.

500 Posts

August 5th, 2015 23:00

Hi,

Could you please let me know:

Paid version number that doesn't work
Free version number that works
Android device name
Android OS running on that device
Windows Companion version. Is it latest 2.3.7?

August 12th, 2015 00:00

Free works
paid doesn't
Droid razr verizon
Gingerbread 2.3.5

Tried both server 2003 and windows 7. Tried old version and lastest client version.

August 12th, 2015 00:00

Free works
paid doesn't
Droid razr verizon
Gingerbread 2.3.5

500 Posts

August 12th, 2015 00:00

Verizon network had issues with remote desktop applications. Our next paid version will be supported on Verizon network.
Our latest free version already has these fixes.

Regards

1.3K Posts

August 12th, 2015 00:00

We are hoping to release the next version in the next couple weeks. Please keep an eye out for the update soon.

August 12th, 2015 00:00

When is that coming out?

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