8 Krypton

RE: windows credentials

You may want to take a look at the apple support forums. That is pretty strange that your device will not update.

Here is a thread started by a user who could not update to iOS 5:
https://discussions.apple.com/thread...art=0&tstart=0

Hope this helps.

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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RE: windows credentials

I never thought about having to do it myself. I never have before. Just thought it always updated itself. You rock, Josh. I will give it a shot and see if I can connect to my computer now with my iPad now that I've got it figured out. Thank you!!

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8 Krypton

RE: windows credentials

No problem. And yeah the iOS 5 update I believe requires a manual update. From there I think you can do over the air updates.

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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CantConnect
1 Copper

RE: windows credentials

I am experiencing the same problem. I tried administrator and admin stll can't connect , all I see is my PC

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8 Krypton

RE: windows credentials

CantConnect, have you looked at the knowledge-base article about credentials? Please take a look at it here:
http://pocketcloudsupport.wyse.com/e...d-Credentials-

Also, are you using VNC to connect? What type of computer (mac or windows) and what OS version is it running (XP, Vista, 7, 8, Home, Professional, Lion, etc)?

If you are using a 3rd party VNC client, make sure that "Allow Loopback connections" is enabled.

 

 

 


Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com

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