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August 5th, 2015 04:00

Connection to my desktop

Connection to my desktop

Well, I can connect to my network server using my iPad, but I cannot connect to my windows desktop. I made certain to leave my computer on when I left my office. I installed the windows version on my desktop.

1.3K Posts

August 5th, 2015 04:00

Are you using auto-discovery (with the companion software) for both connections or are you using manual connections for each?

If you are using auto-discovery, what companion version do you have installed?

Is it possible that your computer has gone into sleep or hibernate mode while you were away? Even if you computer is turned on, if it goes into sleep/hibernate our application cannot wake it from this state at this time.

Does the computer show as being available and online on your connection list?


Josh Maurer
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