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4 Posts
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22204
Could not connect to server
Could not connect to server
I am a new user totheproduct - I purchased and installed it today - set it up using my gmail account, downloaded the software for my Windoes 7 machine, ran all, completed setup - connected fine - disconnected - no I can no longer connect - could not connect to server - I checked the icon on my PC and I am logged in - I have the corrct setting on the Ipad and I am signed in. Any help will be appreciated
mhammo
9 Posts
0
August 6th, 2015 06:00
Ditto, seeing the same problem. So much for those good reviews on the App Store. Seeing all the problems listed here on this site I wonder if these are planted reviews. Not happy with this product so far. I posted my issues in a new thread, cannot connect to Mac or Win7 machine.
enqueir
2 Posts
0
August 6th, 2015 06:00
3days ... the software is still not working, same message mac book pro i7, osx10.6, iphone 4, ios4.3 ... i need search for some other ... Just as well that I have not spend € 12 for the pro version
cocoiceberg
1 Message
0
August 6th, 2015 06:00
I'm new to this app, and tried so many times but still failed to connect. Desperate! I found this post. My ipad ios is 4.3. It seems this is the problem? Please fix it.
enqueir
2 Posts
0
August 6th, 2015 06:00
could not connect to the server
installed both on macpro i7 and iphone4, settled with gmail, password and all ... the program crash on iPhone with the message could not connect to the server. i can see the mac on the list of my computer, when trying to connect ... crash!!
please try to help to solve this issue, otherwise i need to search something else
kind regards
Enrico
Suchitha
925 Posts
0
August 6th, 2015 06:00
Hi, Have you downloaded the latest companion bcritser?
Wyse PocketCloud Team
terbo1
4 Posts
0
August 6th, 2015 06:00
Still no luck
I have removed the app from my PC removed from my iPad
Installed again on iPad and PC
When I open app on iPad it ask for my gmail account I log in and it just looks for a PC never finds one I am logged in on the PC
If I do a manual setup instead of auto discovery what is the address of the server I should use
Sarun-2015
145 Posts
0
August 6th, 2015 06:00
enqueir
The new build is available at the top of the forum. Please download the new mac companion.
Wyse PocketCloud Team
Suchitha
925 Posts
0
August 6th, 2015 06:00
Dear all, We do have known connection issue-our developers are working on it as i write. Thank you for your patience! will keep you updated.
Wyse PocketCloud Team
Sarun-2015
145 Posts
0
August 6th, 2015 06:00
We are working on this issue and will update you asap. To connect maunally, can you refer to pocket cloud user guide.
Wyse PocketCloud Team
Chris-2015
544 Posts
0
August 6th, 2015 06:00
The new build is available at the top of the forum. Thank you for your patience.
-Chris
Wyse Technology
bcritser
1 Message
0
August 6th, 2015 06:00
I am having the same problem:
Phone: HTC Desire HD, Android 2.2
PC: Window 7 64 bit