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4 Posts
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22093
Could not connect to server
Could not connect to server
I am a new user totheproduct - I purchased and installed it today - set it up using my gmail account, downloaded the software for my Windoes 7 machine, ran all, completed setup - connected fine - disconnected - no I can no longer connect - could not connect to server - I checked the icon on my PC and I am logged in - I have the corrct setting on the Ipad and I am signed in. Any help will be appreciated
mhammo
9 Posts
0
August 6th, 2015 06:00
Ditto, seeing the same problem. So much for those good reviews on the App Store. Seeing all the problems listed here on this site I wonder if these are planted reviews. Not happy with this product so far. I posted my issues in a new thread, cannot connect to Mac or Win7 machine.
enqueir
2 Posts
0
August 6th, 2015 06:00
3days ... the software is still not working, same message mac book pro i7, osx10.6, iphone 4, ios4.3 ... i need search for some other ... Just as well that I have not spend € 12 for the pro version
cocoiceberg
1 Message
0
August 6th, 2015 06:00
I'm new to this app, and tried so many times but still failed to connect. Desperate! I found this post. My ipad ios is 4.3. It seems this is the problem? Please fix it.
enqueir
2 Posts
0
August 6th, 2015 06:00
installed both on macpro i7 and iphone4, settled with gmail, password and all ... the program crash on iPhone with the message could not connect to the server. i can see the mac on the list of my computer, when trying to connect ... crash!!
please try to help to solve this issue, otherwise i need to search something else
kind regards
Enrico
Suchitha
925 Posts
0
August 6th, 2015 06:00
Hi, Have you downloaded the latest companion bcritser?
Wyse PocketCloud Team
terbo1
4 Posts
0
August 6th, 2015 06:00
Still no luck
I have removed the app from my PC removed from my iPad
Installed again on iPad and PC
When I open app on iPad it ask for my gmail account I log in and it just looks for a PC never finds one I am logged in on the PC
If I do a manual setup instead of auto discovery what is the address of the server I should use
Sarun-2015
145 Posts
0
August 6th, 2015 06:00
enqueir
The new build is available at the top of the forum. Please download the new mac companion.
Wyse PocketCloud Team
Suchitha
925 Posts
0
August 6th, 2015 06:00
Dear all, We do have known connection issue-our developers are working on it as i write. Thank you for your patience! will keep you updated.
Wyse PocketCloud Team
Sarun-2015
145 Posts
0
August 6th, 2015 06:00
We are working on this issue and will update you asap. To connect maunally, can you refer to pocket cloud user guide.
Wyse PocketCloud Team
Chris-2015
544 Posts
0
August 6th, 2015 06:00
The new build is available at the top of the forum. Thank you for your patience.
-Chris
Wyse Technology
bcritser
1 Message
0
August 6th, 2015 06:00
I am having the same problem:
Phone: HTC Desire HD, Android 2.2
PC: Window 7 64 bit