Mgolder
1 Copper

RE: Problem with Wyse PocketCloud Companion on Windows 7

I too would like proxy support

0 Kudos
Suchitha
3 Argentium

RE: Problem with Wyse PocketCloud Companion on Windows 7

Mgold, we do not support this as of now. we will consider this for our future release. Thank you for this valuable feedback! 

 

 


Wyse PocketCloud Team

0 Kudos
jacques2015
1 Copper

RE: Problem with Wyse PocketCloud Companion on Windows 7

windows error when installing

Hi Guys I have tried to install pocketcloud on the pc both my laptop and central pc and both gives me a error Application was unable to start correctly (0xc0000005).

Any thoughts????

Thhx

o yea its windows 7 pro 64bit legit 

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Suchitha
3 Argentium

RE: Problem with Wyse PocketCloud Companion on Windows 7

Hi Jacques, Can you save it locally and then run the installer? 

 

 


Wyse PocketCloud Team

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jacques2015
1 Copper

RE: Problem with Wyse PocketCloud Companion on Windows 7

Hi, Sorry for the delayed response. Yes I saved it locally and executed it as administrator.

But with still no luck 😕

Regards

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Suchitha
3 Argentium

RE: Problem with Wyse PocketCloud Companion on Windows 7

Hi Jacques, Are you doing a fresh install ? I mean do you have an older version of pocketcloud running? which version? 

 

 


Wyse PocketCloud Team

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jacques2015
1 Copper

RE: Problem with Wyse PocketCloud Companion on Windows 7

Hi,

No I grabbed the latest from the site for windows. 2.1.14. I looked around for an earlier version but was not able to find it. 

I haven't used this software before so there is no older copies installed. 

This would be a fresh install. I also updated my machine today so I dont think its hardware related.

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Sarun-2015
2 Iron

RE: Problem with Wyse PocketCloud Companion on Windows 7

Can you verify the Event Log of Windows to check if it provide any other information about this crash? 

 

 


Wyse PocketCloud Team

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Anthony Le
1 Copper

RE: Problem with Wyse PocketCloud Companion on Windows 7

Could someone please help me with this.

For Wyse PocketCloud Win 7 64bit with Honeycomb

Under Honeycomb, I can see my win Login screen. It said logged in and when I tried to click on it. It said "Logon Failure: user account restriction. Possible reasons are blank passwords not allowed, logon hour restrictions, or a policy restriction has been enforced." Note: I do not set a password on my computer. Please help!

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Highlighted
Chris-2015
3 Silver

RE: Problem with Wyse PocketCloud Companion on Windows 7

Quote Originally Posted by Anthony Le View Post

Could someone please help me with this.

For Wyse PocketCloud Win 7 64bit with Honeycomb

Under Honeycomb, I can see my win Login screen. It said logged in and when I tried to click on it. It said "Logon Failure: user account restriction. Possible reasons are blank passwords not allowed, logon hour restrictions, or a policy restriction has been enforced." Note: I do not set a password on my computer. Please help! 
 
 
Hi Anthony,

You have to have a password set in Windows in order to connect to it remotely. Please follow these instructions:http://wysetechnologyinc.zendesk.com...use-a-password.

-Chris
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