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Problems with I-Pad 2 ISO 7 update and pocket cloud 7.1 update
Problems with I-Pad 2 ISO 7 update and pocket cloud 7.1 update
I use an I-Pad 2 at work. We use a windows based EMR system called Allscripts. We use Pocket cloud to log into Windows then it takes us to Allscripts. I am having problems with the bluetooth keyboard working as well as the keyboard on the Ipad itself. If I can get past the windows login and get to Allscripts..It freezes or is sooo slow it gets stuck. I also can't logoff without killing the program.
We tried wiping the whole program of Allscripts off and reloading it, but that didn't work. Short of throwing the Ipad on the ground and getting a new one I don't kow what else I can do. I can work in any other program and the keyboard works and I have no problems with freezing (ie Safair, e-mail). Help!!!
Josh-2015
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July 30th, 2015 07:00
We are aware of some performance and touch related issues with our last release for a number of users. We are currently in the process of getting a fix out ASAP.
What bluetooth keyboard are you using and what bad behavior are you seeing specifically?
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com