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RDP Session Disconnected after following all instructions on this forum
RDP Session Disconnected after following all instructions on this forum
Hi.
I used to connect using the free version of Pocket cloud to my PC through the android version about half a year ago.
Now that I have an IPhone, I can no longer connect.. as I keep getting the error: RDP Session Disconnected
I am using the following:
PocketCloud on IPhone 4. Version 2.2.143.
PocketCloud Windows Companion on Windows XP SP3: Version 2.4.13
I can see my PC on the list on my Iphone 4 through AutoDiscovery. Though when I try to connect to it, I always get the same error msg: "RDP Session Disconnected"
I have tried to re-install both versions. (I have not installed the Pro version)
I have tried creating a manual connection and when I try to connect, I get "Host not found" error.
I am not using NLA as it only asks me for more credentials. If so, how would you configure it on a Windows XP?
Please help. Thank you.
Josh-2015
1.3K Posts
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July 29th, 2015 08:00
Our apologies for the spam. We are working on it.
As for your companion version, was 2.4.13 a typo and did you mean 2.5.13? If you are still running 2.4.13, you will need to update to the latest companion:
https://appservices.wyse.com/pages/s...20Downloads%29
Windows XP does not support NLA, so make sure that option is turned off.
What version of Windows XP are you using (Home, Professional, Enterprise)?
Have you taken a look at our knowledge-base articles related to the "RDP session disconnected" error you are getting:
http://pocketcloudsupport.wyse.com/e...-an-iOS-Device
http://pocketcloudsupport.wyse.com/e...Device-Updated
You might also want to make sure PocketCloud is added to any allowed applications lists within your anti-virus and firewall.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com
Rickky-2015
2 Posts
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July 29th, 2015 08:00
Still with the same issue and these blasted spam posts. Couldn't you guys add a gotpcha code?