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Scrolling Nightmare on iPad
Scrolling Nightmare on iPad
Have been using pocketcloud for a while on iPad2, and in the last week when I bring the touchpointer to the right side of the screen (landscape view) the whole screen starts autoscrolling to the left. How do I stop this from happenning? I use this device all day at work and desparately need to fix the problem. Please Help.
sunken
5 Posts
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August 7th, 2015 03:00
That's happening with mine too. Also, the up and down scroll that's available via the touch pointer isn't very responsive. I'm also using an ipad2. Hopefully it'll get a fix at some stage.
Josh-2015
1.3K Posts
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August 13th, 2015 05:00
Thanks for letting us know about the issue. I was able to reproduce the problem here too.
If you move the pointer when it starts auto scrolling, it will stop. So if you get into this state, just move the pointer to a new position and it should stop.
eash66
4 Posts
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August 13th, 2015 05:00
What's even more frustrating is that it seems intermittent which means I don't know what's causing it.
sunken
5 Posts
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August 13th, 2015 05:00
Having thought about it, maybe it scrolls to make room for the pointer? Just a thought.
Etski
23 Posts
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August 13th, 2015 06:00
It's not just the ipad2, it happens on the original too. I think it might have started either with ios5 or one of the pocket cloud updates. It is super annoying, moving pointer back to center helps, but sometimes you need the pointer & thing just scroll. Such a pain!
Josh-2015
1.3K Posts
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August 13th, 2015 06:00
Thanks for the additional information. Hopefully a fix will be in a upcoming release.
Josh-2015
1.3K Posts
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August 13th, 2015 06:00
The issue has been reported to our product team, please keep an eye out for a fix in a future release. Unfortunately I do not have a date on when that will be yet.
eash66
4 Posts
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August 13th, 2015 06:00
It really would be great to hear something soon in terms of a fix. It has totally changed how I use the app.
Etski
23 Posts
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August 13th, 2015 07:00
New release?
Any progress on the
scrolling nightmare?
Josh-2015
1.3K Posts
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August 13th, 2015 07:00
pujuma, please submit a request so our product team can review it and hopefully implement it on a future build:
http://pocketcloudsupport.wyse.com/f...ts/entries/new
Josh-2015
1.3K Posts
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August 13th, 2015 07:00
Etski, the next version is still in development. Unfortunately I do not have any updates on the issue at this time.
eash66
4 Posts
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August 13th, 2015 07:00
Thanks. Will you post here when the fix is out?
Josh-2015
1.3K Posts
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August 13th, 2015 07:00
Yes, there will be a new thread in the forums here when the new build is available. =]
Matelot1
1 Message
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August 13th, 2015 07:00
yes very annoying. Actually I had a scary moment "YIKES ! what's happening ?!!"
BTW it would be great if the mouse control can be made to be vertically "flippable"