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August 3rd, 2015 02:00

companion without admin rights

companion without admin rights

Good day! Please, help me, i have installed companion with admin account and i must create connection for user without admin priveleges. Without admin privelegies i can`t sign in to google account with user rights, OS Win7 pro x64. Is it realy?

1.3K Posts

August 10th, 2015 04:00

Hello xray85, you can run the application on a limited user account. What you will need to do is allow permissions for that user to use the application. To do that, follow these instructions:

-Press the start button
-Right click on Computer
-Select Properties
-On the left hand side, select Remote Settings
-On the Remote tab, press the Select Users button
-Press the Add button and select the limited user account you want to give access to
-Press Ok and apply the changes

From here the limited user you selected should have access. Please let me know if this does not work for you.

3 Posts

August 10th, 2015 21:00

This computer in domain and parental controls is not avaliable...

3 Posts

August 10th, 2015 21:00

This user is allready in "Remote desktop users" group. I have a problem with companion. I cant sign in to my gmail account, when i click "sign in", i have a message, "You have not administrator privelegies on this computer".

1.3K Posts

August 10th, 2015 21:00

You will need to log in as the Administrator to be able to access these settings under the Control Panel.

1.3K Posts

August 10th, 2015 21:00

You need to give the limited user account access to the application. Follow these instructions:

-Open Control Panel
-Select User Accounts
-Select Manage Another Account
-Select the Limited account you wish to give access to
-Select Parental Controls
-Turn ON Parental Controls 
-Select Allow and Block Specific Programs
-Select Limited can only use the programs I allow
-Select the PocketCloud application (and any other applications you want to allow the user to have access to)
-Press OK

From here the user should have access to enter their google credentials. Please let me know if you are still having trouble after this.

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