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"Authentication Failed" What does this mean and how to fix it?
"Authentication Failed" What does this mean and how to fix it?
So I received the error "Authentication Failed". What does this mean, and, more importantly, how do I fix this? I'm eager to try out Wyse pocketcloud for the first time, but when I try to connect to my computer, it doesn't work. I'm sure my password is correct and the VNC password as well.
Is this some kind of bug/glitch?
Thanks, I hope for a reply soon!
Josh-2015
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August 3rd, 2015 02:00
Does the error message just say "Authentication Failed" when you enter your VNC password? Or does it say "VNC: authentication failed" or "VNC: mac authentication failed: 1"? If it says one of the last 2 errors, please take a look at our knowledge-base topic related to those errors:
http://pocketcloudsupport.wyse.com/e...ation-failed-1
If that is not what you are experiencing please let me know.
Josh Maurer
Visit our Knowledge Base and Manuals web site at pocketcloudsupport.wyse.com