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--Fixed-- Playing YouTube videos causes random RDP disconnects
--Fixed-- Playing YouTube videos causes random RDP disconnects
When playing YouTube videos from a D10D connected to W2K12 the session randomly disconnects. Sometimes just by going to the YouTube websites and sometimes during video playback. The ThinOS eventlog doesn't show any information about the disconnect.
lulin
73 Posts
0
June 23rd, 2015 09:00
we did not meet the issue by using different on-line websites (youtube is blocked here)...i can transfer the issue to devs and ask them what kind of info they need to use for debug
JorisL-2015
63 Posts
0
June 23rd, 2015 09:00
ok thanks Lin
Jlouis-2015
6 Posts
0
June 24th, 2015 03:00
I had same issue
The error in the log was "RDP: Wrong fast-path packet!"
lulin
73 Posts
0
June 24th, 2015 04:00
Originally Posted by JorisL
I tested the Nasa site and got disconnected when maximizing the video. Capture and Wtos event log (that doesn't show any errors by the way) were send over e-mail. Tried to make a trace as well (had to disable NLA) but the RDP session is simply too slow to operate when tracing is enabled.
you can select "no delay" to speed up (the default value is "short delay")
lulin
73 Posts
0
June 24th, 2015 04:00
we need the trace file as well
you can send it by mail if you get it
JorisL-2015
63 Posts
0
June 24th, 2015 04:00
John/Lin,
I tested the Nasa site and got disconnected when maximizing the video. Capture and Wtos event log (that doesn't show any errors by the way) were send over e-mail. Tried to make a trace as well (had to disable NLA) but the RDP session is simply too slow to operate when tracing is enabled.
JohnAtkins
129 Posts
0
June 24th, 2015 04:00
Originally Posted by JLouis
Thank you J Louis & Joris.
Can you please test with any of the below web-sites and then reply back with your findings?
Additionally if you are able to start a packet capture during triggering this disconnect would be very helpful.
http://www.nasa.gov/multimedia/nasatv/index.html
http://animal.discovery.com/tv-shows/tv-shows.htm
http://us.battle.net/sc2/en/media/videos/#/1
http://video.nationalgeographic.com/video/
Thanks
John
lulin
73 Posts
0
June 24th, 2015 04:00
per dev, it will be fixed on the next build (after build 30)
JohnAtkins
129 Posts
0
June 24th, 2015 08:00
Thanks Joris.
John
JorisL-2015
63 Posts
0
June 24th, 2015 08:00
thanks Lin
JorisL-2015
63 Posts
0
June 24th, 2015 08:00
Disconnect issue does indeed look resolved. Thanks.