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Wyse 3040 Thin OS NLA RDP issue
Hello,
Maybe somebody of you already facing this issue.
Is Network Level Authentication supported by Thin OS? I would like to use Remote Desktop Connection with NLA turned on but without error messages :)
I'm currently running on 8.6_013 Thin OS and if NLA is turned on at RDP host I get login window in ThinOS to type my credentials (in my case Smart Card) and in "System information" the first error is: NLA CredSSP Authentication failed, please check credentials and connection settings. and ERROR: Connection Failed!. RDP connection is configured in WMS as Direct RDP.
After entering my PIN to smartcard Thin OS pass me to Windows login, but with another error "This smart card could not be used. Additional details may be available in the system event log.
In event log is:
Status code: 0xC000006D -------> STATUS_LOGON_FAILURE
Substatus code: 0xC0000321 --------> STATUS_SMARTCARD_SUBSYSTEM_FAILURE
Then I pass this message by OK and reentering PIN to log in my user.
Without NLA, RDP session starts without any issues just as is expected (directly to Windows login and asking to enter a PIN.
Thanks in advance
DELL-Scott H
3 Apprentice
3 Apprentice
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741 Posts
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February 15th, 2019 04:00
Please open a support case on this.
DELL-Scott H
3 Apprentice
3 Apprentice
•
741 Posts
0
February 15th, 2019 05:00
Are you able to test NLA, without smart card auth? It sounds to me like the smart card auth may be the issue and not NLA. I have used NLA auth with RDS on ThinOS in the past successfully, but I am not sure the RDS client in ThinOS supports smart card Auth.
KeepSAL
4 Posts
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February 15th, 2019 05:00
KeepSAL
4 Posts
0
February 15th, 2019 06:00
Yes, it looks like a combination of NLA with smart card login. NLA with using standard windows credentials (username and password) is working.
I'm using Gemalto ID Prime 830 to authenticate, so maybe is not able to correctly read all the data from the certificate stored on smartcard. Or certificate is not correct?
DanielH.
1 Message
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June 24th, 2020 11:00
Hi @KeepSAL,
i'm facing the exact same problem. Could you solve it? I'm using Wyse 3040 with Dell KB813 Smartcard Reader and a Gemalto 830 SC. Unfortunately the Logfile from TC is not giving a lot of Information why NLAcred is failing.
Thank you
Daniel