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Passwords / invalid service tag for support
Passwords / invalid service tag for support
Hi just bought a Wyse 3000 Series Embedded desktop Thin Client. Need to install a device however the Administrator password Wyse#123 doesn't work.
Tried support but require service tag number, typed that in but was also invalid.
Tried the "Detect product" which found the same service tag as I typed in....also invalid.
Tried ringing the 1-800-822-8965 tech support , no connection.
Went to the local international tech support for Denmark, links on web site circular and no local number to ring, and if I want to chat or I need a valid service tag ....which of course I haven't.
Short of driving to the head office I have no possible means of getting any help apart from this forum.
can anyone help?
thanks in advance.
Jim
Rmontalvo1
623 Posts
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June 1st, 2015 09:00
The default 3290 administrator/user password is "DellCCCvdi"
Sorry for the confusion
Roger Montalvo
Visit our Dell Wyse Thin Client Knowledge Base and Manuals web site at www.wyse.com/KB
Visit our Dell Wyse PocketCloud Knowledge Base and Manuals web site at http://pocketcloudsupport.wyse.com/forums
[SIGPIC][/SIGPIC]
Anntim66
2 Posts
0
June 1st, 2015 09:00
I am having the same exact problem. I just bought 7 new WYSE 3290 units and the magic administrative password is no where to be found