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J2

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June 3rd, 2015 05:00

Wyse Xenith Caps Locks Issue in Office

Wyse Xenith Caps Locks Issue in Office

We have begun to deploy may Wyse Xenith zero clients using Citrix Xenapp. All clients are experiencing what looks to be an issue when cap locks is on using Office 2010.

Scenario: Zero client user is in Word 2010 and doesn't realize that cap locks is on. As they type the first word of a sentence capitalizing the first letter of the word (example: This shows as tHIS). When the user presses the space bar to type the next word, Office auto-corrects the word and changes tHIS to This. On a normal PC, the software sends some sort of signal to the keyboard to automatically turn off the caps lock; however, on the Wyse the caps locks stays on. From that point forward all caps is lower and when the caps lock button is turned off everything is all caps. We've tested this on converted PCs to thin clients in Citrix and the keyboard caps locks turns off on correction.

Any ideas? Anybody seen this?

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