Start a Conversation

Unsolved

A

2 Posts

746

July 24th, 2018 08:00

XPS 27-7760 AIO, Alert message when turned on

Dear DELL community,

Recently I updated my PC. However, I keep seeing the attached screen each time I turn the PC on =
Alert TPM could not be initialized
Could you please advise a step-by-step how to fix it. Thank you and I really appreciate it.

Regards,
Arafat

 

 

4 Operator

 • 

20.1K Posts

July 27th, 2018 07:00

What updating did you do? Is Windows activated? Not sure that has anything to do with this problem but it might apply. Here's a highly technical sheet about TPM--

https://docs.microsoft.com/en-us/windows/security/hardware-protection/tpm/initialize-and-configure-ownership-of-the-tpm 

Do a search for the error message for more.

No Events found!

Top